@lmerante :Hi Lori and thank you so much for your post. I agree that some admission reps have taken the "counseling thiing too far" but what we're talking about is actually training then to do real, meaningful counseling. I think it's very dangerous that some admission reps are "playing counselor" without the proper skills and training. Imagine if they were trained to actually help students understand their full potential, options, and create a plan for success.
