Same here! I started 1/17/11 and was so overwhelmed. I wrote down everything I heard and made sure that if I didnt understand something, I asked. At first I was nervous knowing I had to do the Max Knowledge training because of the testing, but after all was said and done, I did very well. The course was set up in a way to learn key concepts either by breifing them prior to the test or asking your peers and getting feed back from what others have experienced. Great concept and for me, I oculdnt be happier with the result. I feel much more comfortable with executing my job and being knowledgable in my field.