Chyrl Ayers

Allison, This type of resolution may be difficult to resolve as you can see from other participants each face their own unique struggles with certain student issues. Sincerely, Chyrl Chyrl Ayers

Allison, I agree with your assessment it is an excellent tool and works well for most students. As the usage grows I am sure we will continue to see improvements in the tool and requesting tax transcripts from the IRS. Your thoughts are well thought out on the overall process. Sincerely, Chyrl Chyrl Ayers

Allison, All good points. I agree it is important to ensure the student has an understanding of the application process and their eligibility. The FOTW with IRS Data Retrieval Tool is an excellent option for students and parents. Sincerely, Chyrl Chyrl Ayers

Allan, This is a very personal question for all participants in this course. I appreciate your well-thought out answer and respect your position on the importance of Accuracy - accurate information certainly drives the process to a smoother completion for the student, parent (if applicable) and the campus team. The handling of the FAFSA information will enable all to complete the process in an efficient and accurate manner. Sincerely, Chyrl Chyrl Ayers

Lisa, Once again a procedure and adhering to it is the key when handling these situations. It is important to ensure that students are treated fairly based on their circumstances. You are correct sometimes these situation are unfortunate and limit the student's ability to continue their education. Sincerely, Chyrl Chyrl Ayers

Lisa, Many of the participants in this forum agree with you that Selective Service may be a difficult code to resolve. It is important to have strong procedures in place to ensure the proper documents are collected timely and are accurate. Based on your comments it appears your institution has these in place to ensure accurate processing of federal student aid. Sincerely Chyrl Chyrl Ayers

Lisa, The most important characteristic of Financial Aid is a very personal choice for all FA Professionals. I respect your comments and your approach to handling students - all three characteristics listed are important to the student's overall experience and will leave a lasting impression. Best wishes in your continued online education process. Sincerely, Chyrl Chyrl Ayers

Nicole , This issue does arise when dealing with students (and parents). The student is not familiar with regulatory requirements and some of these are more difficult to understand. Building a solid relationship with the student will assist you when the need arises to collect additional information. Sincerely Chyrl Chyrl Ayers

Nicole , Your point is very important and sometimes we forget that we have students that need a little something extra due to the background. I think this was a great reminder to all of us that we need to think about the student's specific situation and handle according to their needs. Great point. Sincerely, Chyrl Chyrl Ayers

Nicole , I am sure many FA Administrators feel this way. However, it is great to see students take responsibility for their data and make the necessary accurate corrections. I think most FA Administrators have to find the best method for their demographic. The student's overall experience is important. Sincerely, Chyrl Chyrl Ayers