Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Eliciting Student Referrals

Lusinda, Bravo! This is the absolute best way to ensure that students will provide you with additional business. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Justin, Thank you for joining the forum. It sounds like the college has an excellent policy to maintain compliance in regard to the Do-Not-Call regulations. Cindy Bryant

Cindy Bryant

Discussion Comment

Recruiting Actvities

Kimberlee, Being up front and transparent with students helps to set their expectations. If the expectations are realistic...it is less likely that the students will become disgruntled and file complaints. Cindy Bryant

Cindy Bryant

Discussion Comment

Exit Interviews

Jessica, It is good to know that your Financial Aid Department takes every measure to ensure that students participate in the exit interviews and that they are willing to go the extra mile. Cindy Bryant

Cindy Bryant

Discussion Comment

Catalog Information

Alena, Catalogs serve as the best possible reference available to the students. As employees you have access to additional materials such as; policies and procedures that generally you a more in-depth view of the reasons behind the material covered in the catalog. Cindy Bryant

Cindy Bryant

Discussion Comment

Separation of Duties Structure

Thelma, thank you for joining the forum. It sounds as if your school has the separate structures in place to ensure a compliant environment. Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Thelma, I think it is great that you provide disclosures in your presentation. Do you feel that it is more difficult to explain the compliance disclosures to online students as opposed to ground students? Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Jose, Let's assume that a student does not want to be called...how do you handle that situation? Cindy Bryant

Cindy Bryant

Discussion Comment

Exit Interviews

Dina, Feedback is the only way that we are able to improve our shortcomings. If we do not have feedback then we keep doing the same thing over and over again. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Access to Course Materials

Robert, Many schools insure that students are fully packaged prior to receiving materials. The goal of federal aid is to insure that all students are treated equally whether they are pell eligible or cash pay. Cindy Bryant

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