Dr. Gary Carlson

G., Stepping back from a situation to catch your breath and think through it logically is a good practice. Sometimes it is good to remove yourself totally from the issue and then revisit it later. This may give a new perspective and solution oriented attitude. Dr. Gary Carlson

Miriam, We all are better when we are informed. No surprises makes a better learning experience. We all are victims of our own habits. If the instructor can pave a clear path of what it takes and how to get there students have a better chance of succeeding. This also allows for more individual assistance for the students who are advanced and those that may need more time. Dr. Gary Carlson

Mary, 87% of great communication is listening. We can respond and the communicators work better together by listening to the person. This skill is made up of listening appropriately with facial expression and body language that supports the person talking. Dr. Gary Carlson

Tirrell, Stress controlled can be a motivator and stress uncontrolled can be negative. Goals are pathways to success. If for any reason the goal is not appropriate or has met with unforeseen variables which have detrimental effects on the outcome we need to have the ability to communicate the expectations to the team. Stress levels can be lessened by communicating to the people who need to know. This is the appropriate time to create a new plan. Dr. Gary Carlson

Darci, Crisis plans not only prepare you for an unforeseen tragedy it also creates team an ownership within your employees. Your leadership gives a sense of caring and pride for your people. Keep in mind crisis can come in many forms. I also live in a tornado zone state but also have experienced other cirisis which may effect you day to day routines. The plan needs to be revisited on a perodic basis for updates and changes. This will keep everyone sensitive to the actions necessary if and when it ever comes. Dr. Gary Carlson

Irina, There is stress we may enjoy because of the possible outcome is positive and favorable. Stress that is dangerous is that which puts great pressure on our emotional system through trauma and personal loss. This is when we need to practice the stress relief techniques. Dr. Gary Carlson

Ian, 87% of our communication skill comes from being a good listener. When people do the talking and we listen it is easier to respond intelligently. With keeping our emotions in tack and following with reasonable and rationale direction our people have a stronger trust for you as a leader. Dr. Gary Carlson

Earl, A plan is important for preparing for a crisis but it is also great for team building. A crisis plan needs to be transparent and consistent with all employeees. The plan should be revisited on a regular basis because of new employee training and updates needed. Your concern for your employees is evident will make this process a pleasure and necessity. Dr. Gary Carlson

Dr. Barbara M., I am very happy you enjoyed the course. It is always great to hear someone who is going to utilize the techniques described by the course. Our Presidents even with great stress relief practices show the stress physically after a few years in office. This is a great example of how stress can affect our lives if not kept in check. Dr. Gary Carlson

Karina, This activity can be a team building process. Crisis plans are a way to avert some extreme circumstances if a plan is in place. Every crisis plan should be revisited periodically for new employees and updates. In time of crisis the plan stands but we need to be adaptable for unforeseen circumstances. Dr. Gary Carlson