Dr. Gary Carlson

Discussion Comment

Jeanie, It is always good to step back if you can. When you return the goal is to be refreshed and ready to go. This helps to motivate yourself with new energy. Dr. Gary Carlson

Dr. Gary Carlson

Discussion Comment

Handling Workplace Stress

Sherri , Taking a step back is healthy when needed. It can energize you to return with a higher motivation to succeed. Dr. Gary Carlson

Dr. Gary Carlson

Discussion Comment

Obstacles to Change!

Maria, You perspective is correct You can make the difference by coaching your people with the same understanding you have. Dr. Gary Carlson

Dr. Gary Carlson

Discussion Comment

Handling Workplace Stress

Loretta, Good Luck! Both of these are keys to our health. Dr. Gary Carlson

Dr. Gary Carlson

Discussion Comment

Identifying Difficult Interactions

David, The one emotion we must control is our own. If we escalate with the others we lose control. Dr. Gary Carlson

Dr. Gary Carlson

Discussion Comment

Identifying Difficult Interactions

Jeff, 87% of communication is listening and observing. your technique is right on target. Dr. Gary Carlson

Dr. Gary Carlson

Discussion Comment

Handling Workplace Stress

Hermie, If you can remove the stress from the work day by stepping aside it is a valuable tool You need to erase it from your subconscious mind also. When you return it is a goal to be refreshed. The question is can you do this consistently. Dr. Gary Carlson

Dr. Gary Carlson

Discussion Comment

Dealing with Difficult Interactions

Carol, These are excellent structured techniques. You always need to keep your composure and not let the emotion of a difficult situation raise to higher levels of emotion. Even if your co-worker raises their emotion you should not go up there with them. Dr. Gary Carlson

Dr. Gary Carlson

Discussion Comment

Dealing with Difficult Interactions

Erica, I do wish you luck and as long as you stay consistent with good practices your reputation will help you through the difficult interactions. Dr. Gary Carlson

Dr. Gary Carlson

Discussion Comment

Identifying Difficult Interactions

Erica, The method for confronting the situation is not to let your emotions match the person's whois coming into your office. After working with behaviorally challenged students I know the best method is not let yourself match the high emotions of another person. Dr. Gary Carlson