Jamie Morley

Jamie Morley

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Shana, It sounds to me like you are an insightful leader! Taking the opportunity to make the most of informal meetings and interactions is so important. Having an open door policy may sound cliché, but it is a sign of a transparent culture, which employees need to feel comfortable. My one suggestion would be that you take the time to memorialize the informal meetings somehow. So often, brilliant ideas flow when there is not the pressure of a formal meeting and these ideas can be quickly lost. Putting up a “brainstorming board” in your office or in a public space,… >>>

Discussion Comment

Katherine, You are exactly correct! One of a manager’s primary responsibilities is to bring out the best in their team members by encouraging open dialog and respecting diversity. Checking to make sure your own internal voice is appropriate is a great place to start! One way to drive consensus is to establish meeting norms so that everybody knows what to expect and understands that they will have the opportunity to have their opinions heard. You are also spot on when you talk about the importance of recognition. Especially in today’s climate, praising one’s own accomplishments is often frowned upon. Many… >>>

Lawrence, Thanks for responding to Donald. You make excellent points! I would also add that using a democratic process makes everybody feel like their opinion matters. However, sometimes as a manager, taking the decision of the group is not practical. Therefore, it is important that the team understands that you are open to suggestions, but that not all suggestions can be approved by management as is. This will keep the expectations of the group in check. Dr. Jamie Morley
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Colleen, You have incorporated a couple of good ideas in your post. First, you mentioned soliciting opinions from all the team members. This is very important. Brainstorming allows everybody to feel invested in the decision. You also touched upon the importance of having a comfortable and motivating environment. Team members will only provide honest feedback if they feel safe. This is the job of the leader. Another strategy to consider is to create monthly task lists and include those in the minutes so that all team members see the progress and their contributions and ideas in writing. Dr. Jamie Morley
Douglass, One of a manager’s primary responsibilities is to bring out the best in their team members by encouraging open dialog and respecting diversity. One way to drive consensus is to establish meeting norms so that everybody knows what to expect and understands that they will have the opportunity to have their opinions heard. Consistency makes team members more comfortable. Dr. Jamie Morley
Katherine, It is difficult to motivate a team that has members who are close to retirement or reassignment. Establishing meeting norms is a good strategy to keep your team in line while still encouraging their participation. Determine the order of the meeting and set time limits for everybody to state their position, as well as time limits for discussion on each item. This lets everybody know what to expect. Consistency makes team members more comfortable and reminds everybody that there is an immediate job that needs to get done. Dr. Jamie Morley
Discussion Comment
Douglass, Especially in today’s climate, praising one’s own accomplishments is often frowned upon. Many successful companies however, realize that enabling employees to express their accomplishments is good for them, the supervisor, and the company. For example, Intel requires employees to create a monthly “brag sheet” outlining their contributions to the team’s goals. This gives the employee an incentive to complete their tasks on time and helps the supervisor remember the team member’s contributions when it comes to evaluation time. It sounds like you have a good handle in this area. Congratulations. Dr. Jamie Morley
Discussion Comment
Don , Both are very similar. If WebEx works for you then I would stick with that. Dr. Jamie Morley

Douglass, You have incorporated a couple of good ideas in your post. First, you mentioned soliciting opinions from all the team members. This is very important. Brainstorming allows everybody to feel invested in the decision. You also touched upon the importance of codifying the results of the discussion. The importance of taking minutes is often overlooked. However, writing and distributing minutes makes sure that everybody is on the same page and enables members that missed the meeting to stay in touch. Another strategy to consider is to create monthly task lists and include those in the minutes so that all… >>>

William, You are correct, William! Encouragement is essential. Too often, team leaders do not have the authority to give awards, bonuses, or monetary incentives, so praise is a great way to keep your team motivated. Many team members also appreciate being given additional assignments or responsibility. This doesn’t motivate everybody, so the leader should know their team before determining if a stretch assignment is a motivator. Dr. Jamie Morley

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