Jamie Morley

Dave, You are correct that it is difficult to make a team's priority the top priority when people are worn thin with other responsibilities. One suggestion is to block time on your calendar and put your DND button on your phone for 30 minutes, a few times a week. It is much more daunting to tell yourself that you need to work on the project for "several hours" because often times, we don't have several hours to give. Scheduling yourself for shorter sessions will help make the team's goal a priority and management. Give it a try and let me… >>>

Thomas, My definition of "passion" for a job is a bit different that yours. I agree that unbridled emotion without a rational basis is not appropriate on the job, nor are unchecked emotions. To me, passion for the job means that the employee puts the needs of the customers ahead of their own. Sometimes this takes the form of going the extra mile, putting in extra time, or giving superior customer service. On occasion, an employee may not like the boss, or a co-worker, or some company policies, but if he or she has passion for what he or she… >>>