Hi Marcelo! Welcome again to the course and to the discussion forums. Your point about patience and open-mindedness going hand-in hand, is right on target. I too have found that when I make a concerted effort to exercise patience with adult learners, and remain open-minded to their diversities, abilities and challenges, I, in turn, learn so much about them and so much from them as we engage in a learning partnership.
Eye contact, as you referenced, works both ways. It is so important to maintain eye contact, but, of course, the intenseness of "the stare" can create a different message.… >>>