Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Reading People

Racene, You bring up a great point, it's not just about what the student is communicating through their body language, tone, etc., but also what is happening in the room and in the lives of our students. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Candis, It's great if you have the ability to learn a little about the caller before conducting the call and using your best telephone skills including the smile, will help you to build rapport throughout the call. Dr. Jean Norris

Dr. Jean Norris

Blog

The NEW Admissions Funnel

Did you know that the admissions funnel has been a standard measure of performance in both for-profit and non-profit colleges and universities for over 4o years?! Just click below to watch this webinar and learn more about what the non-profits have discovered on why the funnel isn't working anymore and what needs to happen to improve results. This webinar will shape EVERY conversation and decision your organizaton makes in 2013 and beyond!

https://www2.gotomeeting.com/register/295398154

Dr. Jean Norris

Blog

The New Admissions Funnel

https://www2.gotomeeting.com/register/295398154

Dr. Jean Norris

Discussion Comment

Sharing Expertise with your Prospective Student

Gambel, thanks for sharing this. It sounds like you share your personal experiences with the students so that they can get a glimpse into what they can expect. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Most Challenging Obstacles

Thanks for sharing Candace. I like what you are saying about listening and it sounds like you have a plan to move forward. Keep us posted with the results. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Most Challenging Obstacles

Danielle, that's a great point and I think a lot of people have that concern. I wonder, when you talk to them about tuition costs, what are they basing their numbers on? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Questions to Explore the Environment

Tawnya, thanks for sharing that question. You are using some language here that does help explore the goals and dreams that a student may have. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Monica, yes, product knowledge is extremely important. I'm curious, what types of training do you do to make sure you are up to date on product knowledge pieces? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

What's Your Generational Style

Stephanie, that's great awareness. So, I'm curious, how would this affect your ability to connect with the different styles. Dr. Jean Norris

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