Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Addressing Difficult Challenges

Andrew, that is a great point. Childcare can be a difficult challenge to overcome. So I'm curious, what are some suggestions that you give the students now? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Tina, thanks for sharing this. You are definitely on the right track here. So if attitude and people skills are a large part of the job, then what things can be done in order to enhance those skills? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Guilyne, that's a great point. So tell me, what do you do when you are in the situation you mentioned above? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Actions to Improve Listening

Lilian, great point. Your approach to active listening will certainly help you connect with your students. Great job. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Following Up

Thanks for sharing this Cameron. It looks like you use a variety of ways to connect with your prospective students. Using different methods and tools, you can certainly find the way that they prefer to communicate which will in turn allow you to start building rapport. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Giving Memorable Tours

Cameron, that is a great point. It sounds like your tours give allow the ability to engage different learning styles too. Keep up the good work. Dr. Jean Norris

Dr. Jean Norris

Blog Comment

AD108

Thanks Jessica! So good to hear that you are able to add some ideas to upgrade your current admissions process. As you probably have learned (and experienced) the world around us has changed and so have today's students. It's time to update our admissions training and processes too! Thank you for the feedback and continued success!

Dr. Jean Norris

Discussion Comment

Questions to Explore the Environment

Mike, sure, these open-ended questions can certainly help the student uncover different pieces regarding their decision making and who or what else needs to be considered before moving forward. Nice job. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Tools to Address Challenges

Great point Mike. It is important to not assume that you have heard this challenge before because perhaps there is more to it. It sounds like you ask further questions to fully understand the challenges that a student has. I also like that you address it and perhaps even discuss solutions with sources. Great work. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Discussing Tuition Challenges

Katie, this is a great point. Allowing the students to see their different options and having a transparent conversation about tuition can really ease their mind. Dr. Jean Norris

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