Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Sandra, Miscommunication in texting is common--great awareness! It sounds like you are trying to meet the student where they are. If they prefer to text, start there, then try to lead them to email or phone where more clarification can be given more easily. Great job! Dr. Jean Norris
Sandra, Great awareness! Those in front of you can tell if they have your full attention. It's important to remember that whatever is coming out of a students' mouth is important to them, which in turn is important to you! Great job and thank you for sharing. Dr. Jean Norris
Discussion Comment
Emily, Great awareness! Thank you for sharing. Dr. Jean Norris
Lori, That is great to hear your excitement inspired someone else! Thank you for sharing this in the forum! Dr. Jean Norris
Lori, Cost can be tricky! However, what harm do you think exists in telling them the cost over the phone? Dr. Jean Norris
Lori, It sounds like you are really trying to make the effort to build rapport, which is great. What else can you do if the student does not want to come in for an appointment? Dr. Jean Norris
Emily, That sounds like a great addition. What successes have you personally seen from this new model? Dr. Jean Norris
Emily, Thank you for sharing you insights! Great job. Dr. Jean Norris
Emily, Interesting! Thank you for sharing. Dr. Jean Norris
Amanda, Thanks for sharing. Can you give an example of what you might say? Dr. Jean Norris

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