Jeffrey Schillinger

David, Surveys are a good tool, but they tend to let us know what happended rather than help us influence what will happen. What are specific things you do during the term to show you pay attention that ultimately are reflected in the end-of-term surveys? Jeffrey Schillinger

Erin, Thank you for this reply. These are very good strategies that should help your peers who take this course. The idea of making the extra effort to mix up groups is a very good one. Jeffrey Schillinger

Erin, It soundslike you are doing a really good job at simulating a work environment to prepare your students. What are one or two specific tasks/assignments you have your students complete that help them to build self-efficay? Jeffrey Schillinger

David, Thank you for this thoughtful reply. There are may ways to get to the same place. Hypothetical situations are not my preference, but I see the value. My personal belive is that most folks are basically good and will be truthful, with occasional imbellishment. Jeffrey Schillinger

Magdalena, Great strategy. Thanks for sharing it. Jeffrey Schillinger

Erin, Creating a "safe" environment in which students can relax and lear is essential to effective instruction. All the "noise" in adults' lives can make this difficult. Jeffrey Schillinger

David, There is never a guarantee that a person will be 100% truthful in an interview. I believe it is better when the interviewee can talk about what they have domne rather than trying to guess what the interviewer wants to hear. One good guard against this is to ask a similar question later in the interview o see if you get the same type of response. Jeffrey Schillinger

Suzie, This sounds like what all career schools should try to be. Thanks for sharing this. Jeffrey Schillinger

Elanor, I suggest focusing nearly all of the interview on how folks "have behaved" rather than "would behave." Past behavior is a pretty good indicator of future behavior. Jeffrey Schillinger

Thank you for this post, David. Most interview training now tries to steer interviewers away from hypothetical questions and more to behavior-based interviewing that requires the person being interviewed to talk about how he or she handled a specific situation in the past. The theory is that the best predictor of future behavior is past behavior. The Mt. Fugi question would not qualify as behavior-based, though it is interesting. Jeffrey Schillinger