John Ware

Sarah, I believe MaxKnowledge has some courses that are focused on the federal rule changes that went into effect in 2011 so you may want to look into those courses. Also, there is plenty of information available on the internet that discusses the rule changes that you may want to review. John Ware

Pauline, The enrollment agreement is a contract between the school and the student. While you certainly cannot force a student to read the enrollment agreement, students need to understand that it is an important document. Even if they don't want to take the time to read it during the enrollment process, you should encourage them to read it at home and ask any questions they may have before the 5-day cancellation period expires. John Ware

Jon, I agree that it is an excellent idea to sit through some classes to get an understanding of the how classes are conducted and to get to know some faculty members. John Ware

Michael, You raise many good points. Many outcome related issues such as default rates and graduation rates can often be corrected by a more selective admissions process. John Ware

Michael, I agree with your point in regards to loans for living expenses, however, schools have limited flexibility to deny students access to federal student loans. John Ware

Lisa, It would depend on the types of programs being offered. I know many schools use the Compass test to evaluate incoming students but their are also other companies that offer testing services. I would encourage all schools to review the different testing services available to determine what best fits the school and its students. John Ware

Avis, This sounds like an interesting use of social media that permits social interaction but in a more controlled environment. John Ware

Michelle, The total cost of the program should be listed on the enrollment agreement. Information about loan repayments should be part of financial aid entrance and exit counseling. John Ware

Quinton , All students receivimg federal financial aid must receive both enterance and exit couseling about their student loans. John Ware

Mark, You need to be careful about giving too much specific information about financial aid. Generally, those discussions should take place with the financial aid office in your school. John Ware