Kathie Dherit

Discussion Comment

Kristin, The teamwork value is important! You are right, at the smaller campuses several job responsibilities are done by one person, so by working together you can accomplish that common goal. Kathie Dherit

Kathie Dherit

Discussion Comment

Accurate Disclosures

Edna, It's the rules and regulations as a school we have to abide by. If we don't then we can't be a school. So if we disclose all of the information we are required to, it makes it so much easier for a student to understand what is required from them before, during and after their schooling. Kathie Dherit

Kathie Dherit

Discussion Comment

Is Compliance an Action or a Result?

KELLY, True, some are just simple mistakes. However, when making a misrepresentation, if you are confusing, or omitting, or erroneously stating incorrect information, you are misrepresenting the school and there are consequences. Kathie Dherit

Kathie Dherit

Discussion Comment

Is Compliance an Action or a Result?

Jenna, Good answer. Being right and being compliant are different. You could know that an employer has hired 5 of our graduates. However, since we don't have documentation stating that from the employer, even though it is true, it's not compliant. Kathie Dherit

Kathie Dherit

Discussion Comment

Inducements and Referrals

andrew, I agree too. When we have graduates that are satisfied with their training and what they have accomplished, they are the best way to get referrals! Kathie Dherit

Kathie Dherit

Discussion Comment

Accurate Disclosures

Lisa, Agreed. Our first AND last and everything in between should promote trust and confidence. It should be old habits that are never broken...we should know this like the back of our hand... By doing this day in and day out it will become second nature to us and therefore we will start giving accurate information. Kathie Dherit

Kathie Dherit

Discussion Comment

Students' Personal Information

Sue, So true. In this day and age, people know people and with the internet and Facebook, it's even easier to be linked to someone. Just not giving that information solves the issue! Kathie Dherit

Kathie Dherit

Discussion Comment

Using Superlatives

Amy, You are right, they are opinions that will often mislead people. Kathie Dherit

Kathie Dherit

Discussion Comment

Transparency and Trust

Paul, Great way to put it. When you are informing them of the information you are telling a story. The story MUST be the same each time it is told. Kathie Dherit

Kathie Dherit

Discussion Comment

Transparency and Trust

Craig, You are correct. We all have been customers at some point. And we want the salesperson to be transparent with us, so in return we should do the same. Kathie Dherit