Kathie Dherit

Discussion Comment

Kristen, Right, and that is why we make sure we let the student know under FERPA what types of personal information is considered directory information. Again, by disclosing this information, the student has all of the necessary information and won't be "caught off guard" when something does happen. Kathie Dherit

Kathie Dherit

Discussion Comment

The Consequences

Brittany, I agree with you 100%. It is so easy to by accident, mislead someone by not giving them the facts, whether it be wrong information, or withholding information. That is why it is so important to make sure you have all the facts with you at ALL times. We don't want to mislead someone that they are let down and they don't reach their dreams. We want to change peoples lives. Kathie Dherit

Kathie Dherit

Discussion Comment

Using Superlatives

Brittany, You hit the nail on the head Brittany! All representations MUST be factual, MUST be documented, and if they are NOT, they are a misrepresentation. Kathie Dherit

Kathie Dherit

Discussion Comment

Inducements and Referrals

Vincent, Like some of the others said, we shouldn't have to buy someone's business. We want them to make their own decision and we should be able to give them all of the facts in order to do that. Kathie Dherit

Kathie Dherit

Discussion Comment

The Consequences

Roger, I agree with you. I believe everything we do as a school is above and beyond what our competition does. From our internal controls auditing, to the new tablets and even this compliance training! Kathie Dherit

Kathie Dherit

Discussion Comment

Mission, Values and Empowerment

Susan, When we are given the tools we need to make decisions it is easy. Modeling our behavior to our Mission and Values to show our students how they should act in the industry is what we should do everyday. We need to lead by example. Kathie Dherit

Kathie Dherit

Discussion Comment

Accurate Disclosures

Carla, Right, and we want to make sure they have all the correct facts before they make that decision. Kathie Dherit

Kathie Dherit

Discussion Comment

Inducements and Referrals

Kevin, You're right, we shouldn't have to resort to using tricks to get someone to enroll in our school. I wouldn't eat at a restaurant where they gave me a free t-shirt for eating there. I would want to eat there because I like the food and the customer service I received while there. It should be the same for us. Kathie Dherit

Kathie Dherit

Discussion Comment

Testimonials

Tanya, Correct. I've noticed those commericials too. They state when the student graduated. They would not be able to use these testimonials from current students. That is why it does state on the screen when they graduated and when the testimonial was recorded. Kathie Dherit

Kathie Dherit

Discussion Comment

The Consequences

Tanya, And in a small community how quickly word can spread about a negative experience. Kathie Dherit