Loren Kroh

I'm glad to hear that you are using this process, Paul. I hope it's been effective for you. Do you have any suggestions to improve the process as presented?

Loren Kroh

Discussion Comment

Intervention Strategies

Jamie, how has your institution developed a target for student::teacher ratio? Does it vary by type of course or when it's offered?

Loren Kroh

Discussion Comment

School Commitment

Shawn, who is responsible for this initial outreach and who is responsible for recording the respond and assuring follow up?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Great practice, Paul. A real win/win. The reps gain a better understanding of course content and develop positive professional relationships with the faculty. In many cases, that translates into wanting to get students who will not disappoint their colleagues. Conversely, if instructors get involved with the admissions process they gain valuable insight into the uncertainties encountered by the reps.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Thank you for sharing your experience, Michaela. Your opening question is an important one. It's quite reasonable to engage a professional to create surveys to improve the quality and quantity of responses. A poorly crafted survey is a waste of everyone's time - GIGO.