Dr. Patricia Kapper

Dr. Patricia Kapper

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Hi Madeline, Welcome to the class. Different recruiting sources, as you indicate, is key in getting the best qualified candidates. For some positions, local recruiting may be adequate but for those positions where you are competing with business/industry or where there are few candidates, it may be necessary to recruit nationally. Recommendations from staff are usually helpful as well. Establishing a solid job description makes it easier to recruit the best qualified candidates. Pat
Hi Nelly, Welcome to the class. I think it is important that you use of variety of sources such as you have indicated. Different sources will attract different candidates. Communicating the specific needs/qualifications to HR allows them to commence the search but the hiring manager really needs to be involved in the applicanat review process. There are always some requirements that may not be adequately communicated in a job description or an experience that sets a candidate apart. Pat
Hi Carmen, Welcome to the class. I am pleased to see that you are using multiple sources to find your best qualified candidates for your open positions. With the current state of the economy, that should give you ample candidates given the current unemployment rate. Your use of recent grads gives you an opportunity to view someone in that capacity before you would consider offering them a full-time teaching positions. That is a good method. Pat

Julie, I like your reference to progressive discipline. If the dismissal is based on the employee's inability to do the job, you will at least have worked with them and talked with them in an attempt to improve their performance. If they are unable or unwilling to improve their performance, the dismissal will not come as a surprise. Then you will deliver the message in a factual, brief manner, preferrably with someone from HR in the room with you. They then can deal with the collection of keys, computer, etc. It is never a plesant task to do but it… >>>

Julie, When employees are not retained, it tends to also impact the overall morale of all of the employees. Typically, continuing employees will need to pick up the slack for those who have left, whether it was voluntary or involuntary. When it is involuntary, it always raises questions with continuing employees regarding their own job security. And that, too, impacts productivity. Some turnover is good but high, continuing turnover will negatively impact the bottom line. Pat

Julie, You are correct. You also put a whole lot of thought into your delegating decision in terms of to whom to delegate. Who has the necessary skill sets, who can benefit professionally from this assignment, etc. The follow up that you mentioned is key, too. Checking to see if the employee has questions and if they are progressing appropriately is important. You still, however, maintain ultimate responsibility for the successful completion of the assignment. Dumping is simply of way of getting it off your desk with no thought given to the benefits it might have on the recipient of… >>>

Hi Julie, Welcome to the class. I assume among those various methods you include classifieds, website postings, graduates, job fairs, etc. When referrals come from a trusted source, that referral source becomes an informal reference for the candidate. Today with access to the Internet, you are able to reach so many more potential candidates in a very inexpensive way. It can easily help to reduce your recruiting expenses. Pat
Elsa, I agree that Monday is the best day to terminate an employee. I also believe in having another person in the room, preferably from HR. They can then deal with the "what happens next" questions. If the supervisor has made an honest effort to help the employee improve their performance, the dismissal should not come as a surprise. If the dismissal is for reasons other than performance, then policy should establish the appropriateness of the action. Pat

Elsa, A lack of employee retention also impacts your students. Students feel that instability and confusion that you mention and it makes it easier for them to walk away when the going gets rough. Student attrition, of course, impacts your revenue. Employee morale can be impacted, too. When employee attrition occurs, other employees must pick up the responsibilities of the person who left, sometimes with no additional compensation. Employees will accept this for a brief period of time because they feel the commitment but when the position remains vacant for a long period of time, employees feel used and morale… >>>

Elsa, You are correct. With dumping, you really give no thought to the professional development needs of the person to whom you are delegating. Dumping is done to serve the supervisor where delegating serves the needs of both parties. With delegating, the supervisor still maintains ultimate responsibility for the successful completion of the task. Periodic followup is important to ensure the task is being completed successfully and that there are no questions or concerns on the part of the employee. Pat

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