Bret--
My theory is that you can't communicate often enough or in too many ways. A newsletter can be good, but sometimes when you see stacks of them still around or in the trash it can be a little frustrating. But if you get even a couple to read some pertinent information then it's worth it.
I agree, orientation is overwhelming. We (higher education) tend to give them too much all at once. But a captive audience (so to speak) is just too tempting and we need to be sure to give them all the regulatory information as well.
Something… >>>
