Traci Lee

Traci Lee

About me

I currently serve as the Vice President of Business Solutions for Bridgepoint Education. In my present role, I provide guidance to the company's ground based and online colleges to optimize their operations while staying within regulatory guidelines.

I have over 22 years of experience in the education industry. My experience encompasses virtually all aspects of the education business, including admissions, financial aid, academics, career services, and management of multi-campus operations. I’ve held senior level management positions at Career Education Corporation, MedVance Institute and the University of Phoenix (Apollo Group) as well as providing consulting services to a multitude of colleges and universities during my tenure with Campus Management Corporation.

My focus has been on campus start ups, regulatory compliance, process improvement, and operational oversight of multiple campus colleges, including international campuses. I recognize the challenges of working in a highly regulated environment that has grown more complex as companies have expanded operations, either organically or through acquisition, to include multiple regulatory bodies and governing oversight entities.

I hold a B.S. degree in Business from Arizona State University and an M.A. degree in Organizational Management from the University of Phoenix. I have completed the Apollo Group's Executive Development Program and the Career College Association's (now APSCU) Leadership Institute.

Activity

Discussion Comment
Mary, Great point about how media could help positivity impact the unemployment crisis by touting the benefits to those who obtain a college education. Traci Lee
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Nancy, Great point - it's hard to determine from an article if there is a wide-spread, systemic issue or if there was an isolated incident, perhaps by an employee acting against the direction/guidance of the school. Traci Lee
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Marci, I agree - students should exhaust all means of escalation within a college before reaching out to external resources. I think schools can communicate and provide easy means for students to pursue such escalation to assist in encouraging internal resolution. Traci Lee
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Saradjeen, Agreed that in addition to fixing the findings, it's important to ensure process modifications to ensure such findings won't occur again. Traci Lee
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Cherie, Well said. It truly is easier to stay on top of things daily but, I have seen many times when schools or departments set something aside to "fix later" which is definitely risky. Traci Lee
Jenifer, This is certainly becoming an area of increased scrutiny. Great point on shredding as I have seen some schools with good intentions create a "to be shredded" box but, it must be in a secure spot if there is a time lag before the documents are actually destroyed. Traci Lee
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Jenifer, I like your positive attitude and commitment to delivering great service and education to students! Traci Lee
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Robert, Well stated - the challenge is in some of the complexity which may not be apparent in a "summary". And now the regulations to manage to that complexity present additional challenges in trying to provide "apples-to-apples" comparison of things that fall into many categories. Traci Lee
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Annette, Great summary of steps to take on a corrective action plan. Then it just requires monitoring and tracking to ensure the responsible individuals meet their deadlines. Traci Lee
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Elena, Training and repetition are definitely important, as you noted. I think the ongoing monitoring and handling instances where there need to be changes to how something is said/handled go a long way to demonstrate an institution's intention to do the right thing. Traci Lee

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