Traci Lee

Traci Lee

About me

I currently serve as the Vice President of Business Solutions for Bridgepoint Education. In my present role, I provide guidance to the company's ground based and online colleges to optimize their operations while staying within regulatory guidelines.

I have over 22 years of experience in the education industry. My experience encompasses virtually all aspects of the education business, including admissions, financial aid, academics, career services, and management of multi-campus operations. I’ve held senior level management positions at Career Education Corporation, MedVance Institute and the University of Phoenix (Apollo Group) as well as providing consulting services to a multitude of colleges and universities during my tenure with Campus Management Corporation.

My focus has been on campus start ups, regulatory compliance, process improvement, and operational oversight of multiple campus colleges, including international campuses. I recognize the challenges of working in a highly regulated environment that has grown more complex as companies have expanded operations, either organically or through acquisition, to include multiple regulatory bodies and governing oversight entities.

I hold a B.S. degree in Business from Arizona State University and an M.A. degree in Organizational Management from the University of Phoenix. I have completed the Apollo Group's Executive Development Program and the Career College Association's (now APSCU) Leadership Institute.

Activity

Denise - it's good to note the importance of updating packets. I have often seen schools try to be prepared by having inventory of packets but they fail to update them with current info, catalog addenda, etc. Thanks for pointing this out.
Audrey - as you noted, such evidence of communications can be helpful when handling issues with students.
Discussion Comment
Great suggestions, Audrey. Exernal sources (like State Boards provding pass rates) are a way to direct students to "neutral" information on the industry.
Marie - sounds like you have some great tools in place to assist in communications with students.
Discussion Comment
I agree with you, Denise. Students should treat school as they would a job with consistent attendance to have a track record for future employers.
Cherise - Agreed! And, on the opposite side, if they witness lack of professionalism by managers, it is tough for them to see the value of good behavior.
Diana - I concur! In today's world of email and texting, taking time to write a hand written note has special meaning to the recipient!
Outlining a realistic career path is definitely motivation for employees to stay and perform well.
Discussion Comment
I think it is great to outline student responsibilities! Thanks for sharing your practice on this topic, Erin.
Marilyn - I completely agree that the biggest reward is student achievement! I think ALL employees should attend graduation ceremonies as it is such a great feeling to see the positive impact on each of their lives!

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