Traci Lee

Traci Lee

About me

I currently serve as the Vice President of Business Solutions for Bridgepoint Education. In my present role, I provide guidance to the company's ground based and online colleges to optimize their operations while staying within regulatory guidelines.

I have over 22 years of experience in the education industry. My experience encompasses virtually all aspects of the education business, including admissions, financial aid, academics, career services, and management of multi-campus operations. I’ve held senior level management positions at Career Education Corporation, MedVance Institute and the University of Phoenix (Apollo Group) as well as providing consulting services to a multitude of colleges and universities during my tenure with Campus Management Corporation.

My focus has been on campus start ups, regulatory compliance, process improvement, and operational oversight of multiple campus colleges, including international campuses. I recognize the challenges of working in a highly regulated environment that has grown more complex as companies have expanded operations, either organically or through acquisition, to include multiple regulatory bodies and governing oversight entities.

I hold a B.S. degree in Business from Arizona State University and an M.A. degree in Organizational Management from the University of Phoenix. I have completed the Apollo Group's Executive Development Program and the Career College Association's (now APSCU) Leadership Institute.

Activity

Maria, Glad to hear that you have shredders in multiple departments. The more convenient these are, the more likely documents will be properly destroyed rather than just placed in a garbage can. Traci Lee
Elizabeth, Misrepresentation is certainly a key area of focus in the current regulatory environment that is emphasizing transparency and accuracy in communications with students and prospective students. Traci Lee
Amamphes, I agree regarding the importance of the student's privacy rights. Additionally, FERPA compliance includes ensuring that the student has access to his/her records and must be notified of such rights annually. Be sure to remember these additional compliance factors when reviewing a school's compliance with requirements on student records. Traci Lee
Discussion Comment
Naji, This is a very solid approach. I also encourage assigning clear ownership of the follow up tasks for each action item within the plan. Traci Lee
Discussion Comment
Sergio, The "what, who, and when" approach to corrective action plans is right on track. Traci Lee
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Stephanie, This is a great preparation checklist. Thanks for sharing. Traci Lee
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Rachet, I agree that ensuring students have complete awareness of realistic expectations is ideal. I hope that students embrace the opportunity to be informed before selecting their college and program. Traci Lee
Discussion Comment
Mabel, I think you are right on the "sometimes" comment as it depends on the circumstance and evaluator. Sometimes more is better but, in some cases, "less is more" as additional detail can further confuse things. With some complexity of processes and methodology, it can be difficult for someone outside the organization to fully understand every situation during an audit. Most auditors provide an opportunity to clarify on items they see as "potential findings" which can help a school determine when more is needed vs. when the initial information provided is sufficient. Traci Lee
Discussion Comment
Kelly, Repeat findings are problematic for schools and an effective process with corrective action planning, including subsequent monitoring and validation of problem rectification should mitigate the risk of these recurring problems. Traci Lee
Kelly, This is definitely more and more recognized as an area of focus for compliance. Traci Lee

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