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Among the various types of information you will receive from learners, e-mail messages are likely to rank the highest. We recommend that you adopt a system for managing e-mail messages so that you reduce the amount of time you have to spend to respond to them.
Broderick,
Communication is very critical in online environments. It establishes your presence in the class as an instructor.
Herbert Brown III
I normally respond to all my students' emails whether they are important or not. That way all my students feel that their concerns are important. I started practicing this years ago when I found out that students communicated to each other whether or not faculty answers e-mails on time.
Eston,
Organizing emails in to folder by course, section, etc. helps me to manage all of my email communications. I typically save them ALL and often find myself going back and reviewing them at times to clarify a communications trail.
Herbert Brown III