students
How do you gage a serious student from a non serious student?
Ursule,
You need that commitment of your students long beyond the admissions process. Often we see how our prospective students respond that will give us an indication of their retention in the future academics.
Patty Aronoff
If they come back for the 101 interview, there is a chance that they can be serious.
Claribel,
Nonverbal communication can be very telling. When we meet with our clients we should be into their nonverbals for direction.
Patty Aronoff
If they give you eye to eye contact and there interaction towards you.
jackie,
Agreed! That is what we do in admissions. We need to probe and make sure that all questions are answered and it is the right fit for their career goals.
Patty Aronoff
Sarah,
Nonverbal's can tell your whole story all on their own. It's tougher when you have a phone conversation but you can also tell by the inflections in their voice and how they approach your answers
Patty Aronoff
Marcia,
This is a prime example of why we really need to get to know our customer. Making sure that is a right fit for both parties involved takes deeper conversations.
Patty Aronoff
I believe you have to probe as to why they are wanting a change in their life. Also support those reasons.
If the student is in-person, I agree to look for their non-verbal actions, however, if over the phone you should continue to ask additional open-ended questions so the student needs to open up more when responding.
A students actions as well as whether they participate or not is not a good deciding factor. I have experienced a very shy and withdrawn student who I knew had the potential. This is when you have to take a different approach. Find out what might be the deeper issue, then you can decide whether this student will need the help of the instructor, professional help or more peer interaction.
Tyler,
I believe you can tell just by their nonverbal as well as their other actions. Are they willing to complete tasks? Are they actively participating in the process?
Patty Aronoff
