Certain titles employees can't use
This was a reminder to never call myself a "counseor" or an "advisor."
Matthew,
Excellent! You have portrayed the various terms in the role with perfection.
Patty Aronoff
That makes perfect sense to me. My title is actually "Enrollment Services" rather than Representative. I represent the institution and I serve the students by providing information. I don't advise anyone about what choices they should make. I certainly don't counsel anyone as I am not qualified for that sort of advice.
Deborah,
You have explained the rule eloquently. In practice in normal speak, people tend to drift from the mechanics of the tile to what they believe the title means.
Patty Aronoff
Yes, that is true. You need to have a Master's degree in Psychology to be a counselor or a Bachelors working in a Regionally accredited university to be an advisor and most require a Master's. It is because there is no selling involved it is purely counseling and advising. Since we are involved in consultative selling it is not permissible to use the terms advisor or counselor.
Yes I totally agree. I sometimes say advisor too.
Meredith ,
This is about truth and disclosure. Counselor is a term that is determined upon further education in order to be able to use that title.
Patty Aronoff
