paperwork
There is the course itself, plus all the documents that you need as reference material
Christopher,
Confidence breeds trust. When we are confident in the information that we provide there is a trust factor that is relayed over to the student.
Patty Aronoff
Yes Definitely, as I find learning to do all the paperwork keeps me up to date with course start dates and times, program tracks and pricing. Makes the information you relay straight to the point. Which eases their mind when you don't stubble over your words or fumble for answers.
Daniel,
Continue to build your knowledgebase and resource material as time goes on. You will enhance your job and your institutional knowledge with his daily routine.
Patty Aronoff
