Admissions Rep. liability.
Why is the admissions representative required to miraculously have the knowledge of whether he/she has the proper training or not?
Erik,
Absolutely! Always ask! If you do not know, you risk providing misleading information by not seeking the true answer.
Patty Aronoff
Tammi,
It is the only way to conduct business. We treat our potential students as we would want to be treated ourselves.
Patty Aronoff
The trick is... if you don't know ask! There is no harm in double checking info to ensure you have a full understanding.
I have been in the industry for 15 years and we truly have to abide by all laws and requirments
John ,
It would be the requirement of the admissions department manager to make sure that all staff are properly trained and have the knowledge base to conduct business in Florida. Part of the admissions training required by the commission feels part of that void. There are school specific trainings that would be required by the department.
Patty Aronoff
