I feel very confident about the information I know regarding my institution. Not only am I the Admissions Director at my school for the past 3 years but I was also a student. I feel that this helps me to know both sides. We are currently going through the accreditation process and therefore policies are changing. I am keeping up with my end by studying the policies set out by CIE and implementing those into the way we do business now.
That will give you a unique perspective to the process, since you are an originator of the "product knowledge" for your program.
my institutional knowledge is very good because I am also the lead instuctor
I believe i know my institution very well, i have been employed here for 8 years now. I am very familiar with all the departments and their role at the institution. I have full knowledge of the programs we offer, however I do need a refresher at times as content and materials may get added/change in the programs.