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Paper Work

One Thing I think about handling student files is that we should be very clear on how to handle sensitive student information, that's why we should understand how to file away information in the school and with state requirements.

It is very important for the agent to know where paperwork should be filed and how to properly fill it out. Letting the customer/student know shows them security and lets you both know that the requirments from the state are being followed.

I agree it is important to be clear and consie with students about where their information goes and how it is handled.

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