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Enrollment and Admissions Questions

Depending on what program the student is looking at we go over the requirements 100%. As an Admissions Representative it is our responsibility to make sure that the student does in fact meet all the requirements for the program that they are interested in. It is also our duty to educate the student(s) on graduation rates and placement rates for these prgrams as well. As admissions representatives we need to make sure that all the requirments and paperwork are completed accuratley and completely. As part of the enrollment process we need to ensure that the student has met with financial aide and has received all the infromation that they need to pay for tuition. Students need to be informed of any refund policies and have a detailed explanation of all tuition costs. From some of the other modules and infotmation that I have learned throughout this course and campus specific traning is that Admissions covers a great deal of this infromation and then other departments cover other deatils for the students. Does every campus have the same rules as to what department answers what portions of the students questions to stay complaint?

At my institution Admissions Representatives cannot go into detail about financial aid (only the financial aid department can), and we cannot talk about job placements nor expected salary. We can only direct the prospective student to bls.org for salary and placement information, but we have to disclose to the prospective students that typically the salaries on that site are not for entry level positions.

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