Enrollment paperwork check
We have put a process in place for all Admissions Paperwork to be reviewed by the person entering an enrollment BEFORE the student enrolling leaves the campus. This has eliminated any discrepancies with missing initialing/signature at the time of the enrollment.
I've developed a folder system for our admissions/enrollment process. On the front of the folder is a checklist that MUST be completed before the student is considered properly enrolled. It includes which forms need to be copied and given to the students at the time of registration/enrollment.
There should be clear guidelines regarding the completing AND proper storing/filing of all admissions documentation.
It appears to me that enrollment reps really need to have an understanding of the contents of the EA and its purpose. They should be certified in being able to present it properly and address questions.
This seems like a very good option to bring up my co-workers. Has all discrepancies been accounted for with this process? I think a simple checklist could help as well. The more processes in place the less likely a discrepancy may occur.