Additional Training Opportunities
What other areas of the recruiting/admissions process do you feel would be of interest to you as future training opportunities?
I honestly feel like I need to keep an updated and thorough understanding of what each daprtment does and contributes, how all the dpartments contribute4 to the whole, and what my department contributes to the rest of the process. As long as I stay up on all that, I should maintain a strong ability to help with potential students and promote smooth operations during the recruiting/admissions process.
To learn more about how leads for recruiting are obtained and filtered and what rules/regulations in general apply to the recruiting process.
I am very interested in the marketing aspect of the recruiting/admissions process. The data required to craft the appropriate message for the school and tracking the results interest me.
I believe anything related to the student would be of great benefit. On-line,classroom,....anything that the student would need or want we should have expereinced to relate it to the student.
I agree Iram product knowledge is vital to our career because it provides agents with confidence when speaking with potential students. This confidence is then displayed when explaining programs to students.
I think a training on having better conversations with the student would be something that would serve as a refresher to most agents because the student base is changing and we need to be able to understand and better serve this changing population.
Leadership training on admissions department or marketing department.
I think that schools should provide more internal interaction and exposure to their internal process. A brief synopsis by each department head on a monthly or quarterly basis would strengthen the efforts of the Admissions Representatives.
I think its awlways important to havea breif touch on all point and dive in whatever new information is out.
At a military friendly school, I feel it is important to become familiar with some of the benefits that military personnel may qualify for. Even though I would transfer the student to someone on the military team, I still feel as though it will be important for me to know about what we can offer the student.
I agree, I feel this is most important. Watch and learn from other compliant admission officers and visit campus personnel. We may be able to sell the programs and the school but we still need to be able to understand every department and how it helps our students. We keep the student's best interest in mind.
Many students enter a college/school, they are not sure what they want to major in. I find a great deal of satisfaction in helping students match their personality and gifts with their careers.
I think that it is really important to stay on top of the changes. If you know how to do your job than thats great. I feel that you should also know all about the programs your schools offers. The more knowledgeable you become on your program offerings the more you can help figure out what your students need.
I agree that future training opportunities in programs would help in becoming more knowledgable about specific departments. We experience training with meeting with the department chair and covering the program which was incredibly helpful. I definatly think if we would have follow up training or sitting in mroe classes we would continuely expand our knowledge which would benefit us and the student.
I believe this would help us become more well rounded in giving our student an idea of what to expect with their classes, jobs opportunities, and teachers and their expectations.
I would be most interested in knowing more about the individual programs. I have met with the Dept. Chairs and had a chance to ask questions, and I was given a tour by each one showcasing their classrooms, equipment and labs. I feel this should be one of the things that the Reps do monthly or at some regular interval. Meeting with each one individually is important and really gave me insight into how the program is run and taught along with some personal observations about the Dept. Chairs and instructors that I can relate to the prospective students.
The ongoing training of school requirements is always helpful. I would like to learn more about the "counseling" end of admissions, how to make the student more confortable and ways to communicate information efficiently and effectivley.
Paula,
I agree!! I feel that, as reps, the more informed we are, the more comfortable the students are knowing that we are a resource for them. The more training we receive, the better that resource becomes!
Sitting in on lectures and labs would be helpful in explaining to the prospective student what a typical day in class would be like. Also, sitting with the career services department to get a grasp of how they place graduates gives insight on how the process works and help give some additional info to the prospective student on how career services works.
Thorough product knowledge-in our case, knowing about the classes leading to the diplomas or degrees- gives us, as reps the enthusiasm to be effective.
