Questions Prospective Students Have
What kinds of questions do prospective students typically have? How will you answer these questions more effectively as a result of this course?
We have students that ask if their credits will transfer all the time. We also have students who ask what their salary will be, or how much their student loan payments will be.
With this course, I will continue to do what I have been doing. I share with the students that it is always up to the incoming entities discretion on which credits they will accept. As far as payments and salary, I refer them to career services and also to financial aid.
Although I do not typically have questions regarding the cancellation policy, I will spend more time explaining the cancellation and refund policy to a student if they do have questions pertaining to so that they have a firm understanding.
Jerry ,
It is good to know that the course has enlightened you and given you the tools to update your training for your admissions team.
Cindy Bryant
Typically my students ask questions such as credit transferability and how much money can they make in a specific field. As a result of this course I will and train my other Admissions Officers to make sure that we abide by stated guidelines in our company manuals and never give any general answers regarding those questions.
Will I get a job after training - just have to direct the student to career services and inform them that getting the jobs is ultimately up to them but we help all along the way
David,
Hi! Welcome to the forum. Accreditation questions are common. Many students confuse the transferability of credits with accreditation. Sometime this stems from a lack of understanding from other schools that the students may have approached. It is important that the student understand that accreditation and transfer of credits is two separate entities. Thanks for sharing as I am sure others are asked this question often as well.
Cindy Bryant
In the recent months I have had more students asking "is your school accredited"? As our conversation continues it is clear they are trying to find out about "credit transferability". I feel that it is very important to explain the difference of the two areas. This ensures the student gets the correct information to their questions.
Jennifer,
Bravo! The only way you can assure a potential student of transferability of credits is through an articulation agreement with another institution.
Cindy Bryant
This is indeed often a common question for prospective students. The transferability of credits is always dependent upon the receiving institution.
Often times students will ask what type of salaries they should expect once they have graduated.
A good response would be to direct them to the Department of Labor and statistics web page as salaries can't be discussed.
Sheila,
Transferability of credits is one of the most controversial areas that students become concerned with. Many schools have decided to provide the student with a written disclosure requiring signatures to ensure that the students were adequately informed.
Cindy Bryant
I often hear prospective students ask the question -- "will my credits be transferable". It is very important that the student is aware of the fact that it will have to be determined by the receiving school.
Most questions are the tuition and how they will be able to pay for their education. We reply with "We will have you meet with an Financial Aid Advisor that will be able to answer all of your questions".
Sarah,
You are right. The outcome disclosures are critical in a students decision to enroll.
Cindy Bryant
Most prospects always want to know how much everything cost and how they can get assistance. I let them know costs and that our financial advisor is there to assist them with financial aid.
Priscilla,
I agree that asking a co-worker too clarify information can be very helpful. Remember that it is necessary to refer all prospective students to financial aid for questions regarding federal contributions to tuition and loan payments.
Cindy Bryant
In the short time that I have been in this field tuition cost is definitely a question that all prospect students inquire about. They want to know their options on how to pay for the course and how long it will take them to begin.
I believe an effective way to answer these questions is to ask a co-worker who understands the latest institution policies.
As the campus director, I am the "go to" person whenever a prospective student has a question that is not covered by our catalog. In these situations, I provide support to the admissions representive by providing an acceptable and accurate response whenever I can. Sometimes it may be necessary to refer the student to another resource for the answer to their question.
Some questions that I have run across is about tuition, what is taught in the course, how long the course will take. I make sure to always be up to date on the student catalog and all of the regulations in my state. That way I am always giving current and up to date information to prospects.
Jenniffer,
Thank you so much for your well thought out respond. You have been a great contributor to the forum interaction.
Cindy Bryant
