Student Services
What student services are offered by your institution and how do you plan to discuss them with prospective students?
Debbie,
This is a fantastic opportunity for students, and one that frankly is unique to our sector!
Donna Guisado
We highly encourage all prospective students to come in and sit in (up to one hour) in an existing program they wish to enroll. We stress there is no obligation to enroll.
It allows the prospective student to audit the instructor and review the class/lab layout.
Many times the prospective student will talk to a student enrolled about the quality of the class.
We believe students will feel better about enrolling or not enrolling by taking this step. It also helps us with our Retention, etc.
Our institution offers a variety of student services. We offer a Student Handbook in addition to the Student Catalog, both of which lists the variety of services offered.
Depending on where the student is in their educational program, particular services will be discussed with the student according to their need. For example, during the orientation process, student Services will discuss the housing services available to them. At the end of their program, the more appropriate services to discuss with the student would be career counseling, resume review, interview skills, job placement assistance, and the like.
With that said, it is important that the student be educated during orientation about the services available to them and invite them to return to Student Services as the need arises as they mature with the program.
CCI's student services department offers resume assistance, interview tips, and mock interviews with the top employer in our area. I bring up this information during the initial phone call, the in-person interview and campus tour.
Eric ,
Your admissions and financial aid officers can also be considered as student services. How many times has a student come to the admissions person they first connected with for assistance? This counts!
Donna Guisado
We have job placement, tutoring, a dean of academics on site, we have student appreciation days and contests, we offer a tablet instead of books as an option for LVN
Renada ,
Sounds like you are all doing the right thing by your students. Very important and good to hear!
Donna Guisado
At our institute, we inform prospects and students about the the various resources available to them and that it is up to them to take advantage and utilze the resouces available to them. Some of these resources include housing assistance and career services. We also make sure to clarify that the annual career fair is open to the public, as well as the job board, which has open positions within the industry and is searchable on our website.
Typically, a prospect will contact us by phone or see our website. We send them a catalog, if requested,or answer questions they have about the information they found on the website. We encourage students to come to the campus for tours, where they can sit and get more information from the various departments - student financial assistance, housing International advisor, career servises, etc. Once enrolled, we have orientation, both on-line and on-site, before class starts.
Our student services deparment offers tutoring, help with bus transportation, food coupons for students, and other valuable help. ill explain to the propective student, that there is help and show them where the deparment is located.
I explain to prospective students that Student Services is there to help students with many obstacles they may encounter during the time they are attending our college (i.e. transportation, housing, academic assistance).
Before enrollment I explain to prospective students that Student Services is there to help students with many obstacles they may encounter during the time they are attending our college (i.e. transportation, housing, academic assistance). During orientation, Student Services again explains their function to our students.
The admission dept is available for questions. Financial aid is available for money concerns. The department heads will help with employment questions.
Ying,
Sounds like your organization is on top of helping the student succeed. So important, and great that you are aware of it!
Donna Guisado
Our college offers Orientation, Academic and general counseling but we do not offer housing. While we do not do on campus housing, we do offer tools to find great housing nearby. Many of the apartment complexes near the college offer discounts for our students.
In additional to orientation, we also have a career service department who introduces and implements a "day one" program during orientation. This gives the students the opportunity to set up a plan while pursuing their education from day one to beyond graduation. The program helps the student learn and overcome their individual weakness and strength, assist to discover their skill set as it developments and discover which specific job paths they may want to explore in the overall industry. Career services also offers guest speakers and alumni field trips.
During an interview/tour with a perspective student, the admissions department talks about these services and how they are available to both current students and alumni. We encourage them to visit our College's Bog and social media sties and, if time permits, may even show perspective students specific articles on these sites that highlights these services, guest speakers, workshops, alumni field trips/seminars, etc.
Our Student Services offers thorough orientation, regular counseling and motivation, problem solving, tutoring options and mentoring help for students to stay positive throughout their experience through to graduation.
johnny,
I'm curious if you actually offer housing or if you offer housing "assistance". There is a difference, and many agencies are particular about how that is presented to prospective students. It is important however, to have those types of assisting services in place. It's just important that it is clearly explained to the student.
Donna Guisado
Sarah,
I think this is the best service, and one of the unique components of a private post-secondary school. Being small really allows us to provide our students with one-on-one assistance in these very important areas. I've seen student services literally change the direction of a student's life before. Good to know your organization values this.
Donna Guisado
