Indrid, you make an interesting point. It sounds like you understand that the benefits should be personalized towards the individual student. I wonder, how have you handled a situation where the student is considering a few options and going back to school is just one of them?
Talk about focusing on their vision and their goals. Making sure they understand that this process is vital to getting them where they intend to be in the future.
Excellent, Madelyne. It looks like you try to understand what the student sees as the benefit rather than guessing what it might be. I also like the fact that you offer the student an opportunity to determine if there's a fit by actually experiencing what a class might feel like. Keep up the good work.
By asking open ended questions and giving the Students the opportunity to express their goals and their dreams and sometimes to have the Students audit the class, to see if this is a good fit
That would be better as an open ended question I had just reviewed about thru FAPS.
Interesting questions, Duy. I like the fact that the first one begins with "how" as this typically encourages the person to elaborate with their response. Another way to understand how the student envisions something as a benefit, is to simply ask - "how do you think this might benefit you?" Or you could even tweak your second question, "how do you think this atmosphere would benefit you?"
one the best ones I can recall now is,"How well do you understand the information that is being delivered to you"? Also, "Do you like the atmosphere you're in"?
Sounds interesting, Duy. Is your student questionnare a survey of sorts that gives you the opportunity to gauge their satisfaction? If so, what kinds of questions do you ask to determine a level if satisfaction with your school?
I love to use a (student questionnaire) to follow up on my student's satisfaction or gain of our courses.
Great practice! I'm getting the sense that you work hard to build a comfortable and trusting environment for your students - that's awesome! I also see that you feel it's important to look at the big picture with your students and then help them break it down into smaller steps to achieve what they've set out to do. Keep up the good work, Karina!
By establishing a warm and gentle conversation, where the prospect feels comfortable talking about their future plans and what action they will take in order to make their dreams come true.
It's great that you explore the student's decisions with them, Claudia. What process do you use to do this and how do your students typically respond?
I make sure they discover what decisions have led them to where they are today.
I always like to talk to the student about where they are in their life right now, why they are looking for a change, and why this change is going to benefit them. This way I can hear any challenges they have and also have them reinforce why they are here and to keep that motivation in them to make the change they are looking for!
Interesting approach, Tom. Having the student articulate what they see as the benefits associated with your school can certainly take the guess work out of it. I'm curious, what do you do if your student doesn't see a benefit in attending your school?
I like to ask them about what they are looking for in their life. This way I can see, (as well as they can see), just how our school will benefit their future.
Awesome, Doug! What better way to find out how your school might benefit your student than by asking them to tell you. How do you find this practice works for you?
On tour, when pointing out the aspects of their program, I can often elicit the benefit from them, rather than me stating what may be obvious to them.
It sounds to me like you do your best to stay connected to your students after they've started classes, Cassandra. Checking in with them on a weekly basis and asking how they're doing or benefitting from the week is a great practice. Keep it up!
I ask them to stop by my office every Friday and let me know how they are doing?
