How Much Will This Help?
I understand giving the person a reason to call back, but with things like creativity, clarity and confidence, how much does that really help? are there any statistics out there showing the increase call return rate? I seem to leave really good voice mails and it barely has a return rate. I get a higher return rate from students I don't leave a message because they want to know who called, though when they find out they hang up immediately.
what is your perspective on this?
Eric,
Thanks for your post! Think for a minute about the voice mail messages you receive. How many of them are so full of background noise that you can't make out the message? How many of the callers talk so fast that you can't understand them? How many sound like they are bored and reading from a script? I'm willing to bet that any of these things would lower the chances of you returning the call! Clarity, creativity and confidence are important because they raise the likelihood of the message recipient calling you back! Does anyone in the forum have anything to add?
Dr. Jean Norris
