Creating value for the customer
External Customers are just has important has the students. The reason is because if the students cannot seek employment then why would they show up for school to start.
Michael, Preparing your students for the workforce is definitely one way to provide service to external customers. What are some other ways?
Dr. Jean Norris
We can create value for external customers by focusing on our work with educating and training our students the best we can. By producing students who are ready to assume entry level positions, we are creating value for employers who are looking to fill positions with quality candidates.
Ninh, Great question. External customers can be anyone outside of your institution. So what is done to create value for them?
Dr. Jean Norris
So is external Customers just like networking?
the student is an external customer.
I agree. Also we need external customers for our externships, which also could create job placement for our students in the long run.
Richard, Very true. It's important that external clients are provided the same courtesy as the students because of the impact they have on the community.
Dr. Jean Norris
