All Deparments Responsible for Retention
Retention starts with
front desk; friendly, helpful, encouraging
admissions: communicating with student guide them into the right course of study, inform student of expectations
faculty:acknowlegde student on first day, students feel comfortable in discussing issues that are preventing them from attending class, structure in the classroom.
management: become actively involved in the classrooms everyday. Listen to students who are in question, resolve any concerns in a timely manner.
Career Services: Develops a rapport with students and guides them to become successful through professional development preparedness.
Using a student critique survey at the end of each rotation is an effective method. If it is confidential student are more likely to say how they really feel.
I suspect you also remember the ones who didn't make you feel important. Does that present any problems as you work with them now as a peer?
As a former student at the very school where I am now a teacher, I have to agree wholeheartedly that Retention starts and ends with EVERY Staff Member. I have a full recollection of the Staff members that made me feel as though it were important to them that I was here on a daily basis.
I agree because it is like a ripple effect if they dont have a good impression from the first couple of departments it is down hill from there if they I have a problem with one department its like they have no respect for the school after that and it may not end out good.
To me by having right and qualified staffs at the right place and right time make the whole retention rate in a positive direction.
Seems simple when you outline it like this, but executing is the challenge. How do you evaluate performance in each of these areas?
