retention
i improuve retention by listening to student about any subjects
Candis, could you expand on your chain of command comment?
My students for the most part come to me with everything and that makes me feel good. Retention begins with honesty and making sure the student is comfortable and feels able to come to the instructor if they have any issues. Chain of command is also very important in the communication situation.
Glenda, why do you think students don't reach out to family and friends?
By listening to students, some problems can be resolve by giving student information to locate services..ie childcare in the area, bus pass discount and just asking them have they ask their family for help. Sometime student don't reach out to family & friends. Also by listening to students. We help them locate another student to car pool with in order to save on gas money.
Michael, that pretty well sums it up. It's as much art as science.
I listening and also in the conversation often relate to it personally. Then I often tell my students that they are not alone but remind them how we can get past the negative. I feel this helps them to think a little more positive.
It seems retention can be vague and specific at the same time. A fine balance must be walked between staying involved in the personal lives of students to keep them engaged, and interfering in their lives nosily.
I also improve retention by listening to my students.
It is common knowledge that my students can come to me, and I will listen to them -- their concerns, comments, fears, etc. I don't recite policy and procedure back at them without addressing their issues. I make sure to address their issue, respond back to them if my understanding is correct, and tell them what I can do to assist them.
Although students don't always get the answer they want from me, they respect my responses because they know I'm really listening.
How's that working for you, Daniel? Are the students talking to you?