School Culture
Everyone in our institution must understand that the student success is the primary measure of our success. We all must be committed to this objective to help with our student stay in school.
Do you have any thoughts about how the silos can be broken? Does your institution have events or activities that get people from different departments mingling or working together as a way of broadening understanding of others' roles/responsibilities?
I am not sure why such a simple concept is not more clearly understood across organizations. I know that in many institutions people or departments see what they do as isolated from the rest of the organization. Strange, especially considering the world of education, that this mentality persists. At every level and every role is some function that focuses on meeting the needs of the students. Yes we all wear different hats but the end goal for all of us is the same.
The success of the students is not just the responsibility of the instructor; it goes beyond that to the rest of the campus...
It's like they say: it takes a whole village to raise a boy.
How true some of us forget the Big Picture,or the reason why we chose the carrer we are in.
WHY? THE STUDENT.
Retention is the responsibility of the entire school. All employees must practice good customer service and live by "the student customer comes first". The success of an institution is directly related to the success of their students.
