Employees
It is important to have a series of different job skills in place at orientation, that way the students have questions that can be answered.
This is true you want experienced staff and faculty working orientation to provide better support and inside information.
It takes the professional involvement of all institutional team members to ensure retention.
Absolutely, the amount of knowledge you have is the limiter for questions you can answer. Thats why it is a good idea to have multiple staff members in the orientation to answer all questions.
Orientation is a place where you want your most experiencd people. When asked questions, you want people who can quickly and precisely answer. this will build confidence in the students asking. This can give an impression of professionalism and style which are good traits to exhibit in this day and age.