Orientation, First Day & First Week
The main key is preperation. If faculty and other department services, such as student services, financial aid, etc. staff are involved with all information necessary for students to make a smooth transition to attend school, their experience perception will be positive.
I agree. Every department is resposible for the success of the students. I always enjoy having new students, because they are so excited, and they absorb everything up like a sponge. It is great to bond with them.