I have been in education for 10 years and I have learned that the first day of class is the most important. Instructors should set guidelines, rules and regulations, objectives and of course do a meet and greet. I always start by introducing myself and giving my background experience and certifications. Then I will ask each student to stand and give their name, and why they chose to enroll in Medical Assistant school. I hand out my class rules and regulations, along with the syllabus, and we go over each one. First impressions are lasting. If an instructor starts a class off on the wrong foot (i.e., being late for class, being impolite, not having the course syllabus, etc.) this will cause the student to be unmotivated to do well in the class. Throughout the class, if any student is struggling, instructors should always offer tutoring and encouragement to the student. After all, the students are why we are here!