Thanks, Olga, we have often found that "silence is golden, not arkward" so to speak. Sometimes a bit of quiet during a presentaiton or lecture can be quite powerful - it can bring special attention to a point, refocus students, or simply give learners a chance to catch up. The hardest thing for me was to ask a quesiton and then wait for a response - it seemed like an eternity before a student might respond. I learned that it's OK to just let a little time pass before an anticipated response is given - it's actually a great communication dynamic. Jay ED106