Hi Ray, thanks, this is an excellent point; I have seen so many instructors take the approach, "I'm going to tell you what you need to know." However, even though we have subject knowledge to impart and skills to teach, our adult learners bring both experience and expectations to the table. When I have taken the time to ask students what they expect from a course, or from a lesson, I find that their expectations are usually similar to the already established learning objectives. Hearing those expectations, as well as referring to them during the learning experience, helps me to customize a bit and results in student buy-in. Jay Hollowell ED106