ANTHONY, The human factor in the classroom is the demonstration of empathy, support, respect and rapport. It is not meant to be seen as a form of weakness in terms of course requirements. If the course requirements are not upheld then the instructor is not doing his or her job in relation to professional development of his or her students. On the other hand by forming a connection (human factor) with students the instructor shows that the student can come to the instructor for advice, help and feedback without feeling uncomfortable. Gary Gary Meers, Ed.D.