Steven, normal anxiety about being tested on one's knowledge is definitely part of the process but there are some students that know the materials well but have a form of learning disorder or lack some communication skills that can cause them to fail at translating their knowledge onto a test. The focus here is to bring awareness to instructors and ensure they are taking the extra steps for any students that are not meeting expectations to take a little additional time to have deep rooted conversations with their students to evaluate if their lack of performance is due to poor preparation or if they may have some form of learning disorder or communication issue preventing them from being as successful as possible. I hope this helps clear up what this conversation is truly about. James Jackson