Don,
Sounds as thought you are making some good inroads into what is called "universal design" -- the idea of designing programs and services in such a way as to make everything available to everyone, as much as possible, from the beginning. The idea of creating the lists of terminology and acronyms sounds like a form of "guided notes." If you have never heard/investigated the concept, you might want to Google it and take a look!
Dr. Jane Jarrow
