Wendy,
Yes, computer literacy is a problem many of us face. I know many institutions of higher learning offer introduction to computer courses, though I have seen a trend lately to remove these classes from the curriculum because it is assumed students currently enrolling in programs are computer literate, which we all know is not the case.
How does your school prepare new students who many not have experience on computers?
Wishing you continued success in the classroom.
Theresa Schmitt