Hi Kelly, these are excellent things to include in your faculty expectation. Also consider other expectations that learners may have that may be inaccurate and make sure that you state them specifically. For instance, learners may have expectations for how often you will engage in online discussions, how fast assignments will be returned, how often they have to participate in the course, how fast you will respond to emails, etc. If unmet, they can become dissatisfied, so it's important to state at the beginning of the course what they can expect. Tina